cancellation policy

One-off orders can be cancelled for a full refund any time before dispatch. Once dispatched, the refund policy applies.

Pause, skip or cancel a subscription at any time from your account or by emailing us. Changes made at least 48 hours before your next billing date apply to that renewal.

UK consumers have a 14-day cooling-off period from delivery for unopened goods, in addition to our 90-day guarantee.